Industry: BPO / Call Center
Functional Area: Any Other
Employment Type: permanent, Full Time, day
Spot Job Offer: Urgent opening for Voice Process with Tech Mahindra at Baroda Location
Associate Customer Support: Domestic Process
Any Graduate or Undergraduate fresher with Good written & verbal communication skills in English.
Ø FRESHER to 1 year of work BPO experience.
Ø No Targets to be achieved
Ø No night Shifts for Females
Ø Fluency in English, Hindi & Gujarati would be an added advantage
Ø Willingness to work in rotational shifts
Ø Tremendous growth opportunities (Opportunities unlimited)
Work location: Tech Mahindra, Reliance Bhavan, C/o Reliance Industries Ltd. (VMD), GF, PO Petrochemicals, Alembic Road, Gorwa, Baroda – 390003
Knowledge & Skills Required:
Good communication skills in English (written & Verbal), HINDI & Gujarati
Ability to use a desktop computer system
The role is to take feedback from customers on service ratings provided.
Handling the premium customer of entire India or particular circle.
Ensuring customer loyalty and rebuild trust in Jio services.
Responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines.
Responsible to provide end to end complete resolution to customer concerns.
Interfacing with various departments to provide a satisfactory resolution to the customers
We are looking for smart, confident and professional candidates who are looking for career growth? Interested candidates can walk-in for interviews anytime between 10 am to 6 pm from Monday to Saturday
8900/- Plus 1000/- incentive after 2 months
9700/- Plus 1000/- incentive after 2 months
Points to remember
1. Rotational Shifts (with cab facility in odd hrs)
2. NO leaves for initial 3 months except 1 week of a week.
3. Need to be good with Hindi, English Guajarati.
4. Calling profile
5. Immediate joiner will get the good package.
6. 6 days working.
UG: Graduate and Experience in same.