Customer Care Officer.
KocharTech
  • 1-3 years
  • Vadodara
  • Rs. 0 lac - 0 lac p.a.
  • Job Applicants: 0

Industry: BPO / Call Center

Functional Area: Any Other

Employment Type: permanent, Full Time, day


Job Description

JOB PROFILE:

Ø  Responding to the customer requests over call/Chat/Email.

Ø  Provide customers with product and service information.

Ø  Transfer customer query to appropriate staff (as and when asked for).

Ø  Identify, research, and resolve customer issues using the computer.

 

CANDIDATES PROFILE

Ø  10+2/10+ 2 years of Diploma cleared /Graduate/Post Graduate.

Ø  Good Communication Skills.

Ø  Patience - Ability to deal with difficult, escalated emails/calls.

Ø  Positive attitude.

Languages:Hindi/Gujarati/ Tamil/Telugu/Kannada/Malayalam/Marathi/Bengalis/Assami etc.

SHIFTS – We have flexible shifts (Morning/Evening/Night).

AGE LIMIT - 30 Years max 

 

SALARY & OTHER BENEFITS:

Salary ranges between Rs.8000 to Rs.23000(CTC)per month + Attractive Bonus.
Week Off & Holidays as per the yearly chart.

GROWTH OPPORTUNITIES:

Internal Job Posting (IJP) – We have a process of promoting the employees through IJP which gives them growth with higher designation and salary increment.

Reward & Recognition (R&R) – R&R is a process by which the employees are appreciated for their work and are being given Certificates.

Please find below the current hiring requirement:

1)      Email/Chat Process(Full Time): Fresher’s Rs.20,000/- CTC & experience Rs.23,000/- CTC

2)      Email/Chat Process (Part Time): Rs.8000 CTC & Rs.6500/- In Hand

 

Quality required is excellent communication skills with immediate joining.

We have approx. 100+ requirements every month.

Request you to kindly start the process, will assure for smooth coordination between us for which you can share a tracker every day and will update the remarks at the end of the day.

In case of any query please free to contact.

Key Skills:

Customer Care Officer.
Success stories from people like you
Furkan Khan
HVAC Engineerat Al-Hajry Overseas Co. Ltd
Really thanks for your cvs.CV s are really good, Click2mnc.com has cre...
Ajeet Singh
Chartered Accountantat Intercom Skicorp Manufactur...
I'm satisfied with the C2M services. Thank You Click2mnc.com. Keep up ...
Saurabh Trivedi
Deputy Project Managerat Larsen & Toubro Limited
Click2mnc.com services are very good. We are happy with their assistan...
Dhirendra Kumar Singh
Manager-Technicalat Eastern Software Systems Pvt L
I am happy with the services of Click2mnc.com It has been a pleasure t...
Abhinav Saxena
Sr. Site Engineerat Larsen & Toubro Limited
I have found Click2mnc.com, portal services quite satisfactory.
Lavesh Jain
Managerat The Perfect Solution Group
First of all a heartily thanks to you, from the entire team of The Per...