Industry: Human Resources / Recruitment / Staffing Services
Functional Area: Sales / Business Development / Client Servicing
Employment Type: permanent, Full Time, day
Ø Outbound process: Upsell & cross-sell various Management, IT &
Finance related courses.
Ø Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers.
Ø Responsible for converting Telephonic Enquiries into admissions.
Ø Online Chat Process: Be available to address any query coming through
online Chat mode.
Ø Responsible for achieving business targets through effective
counselling, as per timelines.
Counselling & Career guidance on the company offerings seminars,
workshops and in-house events.