Receptionist
METAMORPHOSIS HOSPITALITY
  • 2-5 years
  • Pune,
  • Rs. 0 lac - 0 lac p.a.
  • Job Applicants: 0

Industry: Travel / Hotel / Hospitality

Functional Area: Any Other

Role Category: Any Other

Role: Any Other

Employment Type: permanent, Full Time, day


Job Description

 

 

 

Position: - Receptionist

Location: - Pune.

Salary: - Negotiable

 

Job Purpose

1.       To be responsible for the stays of guests in the hotel.

2.       He or she maintains the guest folder from arrival to payment on departure.

Key Responsibilities

1.     To welcome guests

2.     To ensure that guests receive high quality service

3.     To promote loyalty amongst a broad range of customers

4.     To manage a till

Entry Requirements

Skills

1.     Team working

2.     Using the Windows environment

3.     Sales ability

4.     Hospitality

5.     Adaptability: coping with the diversity of customers and their needs

6.     Availability: working nights, weekends and public holidays

7.     Self-control: handling complaints

8.     Good relationship skills

Qualifications

1.     From CAP (City & Guilds) to NVQ3 (Vocational Training Certificate) in Hotel/Food and Beverage studies, or 2 years’ further education (Ordinary degree in languages or service industry studies, or similar)

2.     Previous experience in Reception

3.     Must be fluent in English and a good level of French

4.     Experience of Fidelio (reservations systems)


Qualification

UG: CAP (City & Guilds) to NVQ3 (Vocational Training Certificate) in Hotel/Food and Beverage studies/Ordinary degree in languages/Must be fluent in English and a good level of French

Key Skills:

Receptionist
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