Reservation Manager
METAMORPHOSIS HOSPITALITY
  • 2-6 years
  • Pune,
  • Rs. 0 lac - 0 lac p.a.
  • Job Applicants: 0

Industry: Travel / Hotel / Hospitality

Functional Area: Any Other

Role Category: Any Other

Role: Any Other

Employment Type: permanent, Full Time, day


Job Description

 

Position: - Reservation manager

Location: - Pune.

Salary: - Negotiable

 

Job Purpose

To organize the reservations system and take responsibility for the quality of the service it provides, whilst maximizing occupancy rates and average revenue per room.

Key Responsibilities

  1. To ensure that all telephone, fax and Internet enquiries received from customers are handled to a high quality standard
  2. To ensure that customers are offered high quality services and a high quality service
  3. To ensure the continuation of the resources supplied for his or her use
  4. To ensure that the brand standards are applied

Entry Requirements

Skills

  1. Using the Windows and Tars on-line environment
  2. Self-control
  3. Thoroughness
  4. Organization
  5. Readiness to take the initiative

Qualifications

  1. From A-levels (Technology) to HND or similar
  2. 2 to 5 years’ experience in a hotel environment
  3. Good general level of education
  4. Fluency in a second language is an advantage
  5. Significant experience of Fidelio (reservations systems)


Qualification

UG: Graduate and Experience in same / Significant experience of Fidelio (reservations systems) / Fluency in a second language is an advantage

Key Skills:

Reservation Manager
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